Privacy Policy

1. Collected Personal Data

During your use of our platform, we may collect the following categories of personal data:

• Identity Information: First name, last name.
• Contact Information: Email address, phone number, delivery and billing addresses.
• Financial Information: Credit card details (processed securely by payment infrastructure providers and not stored on our servers), billing details.
• Transaction Information: Order history, request, and complaint details.
• Device and Connection Information: IP address, browser type, device model, and operating system.

2. Purpose of Processing Personal Data

Your collected personal data is processed in accordance with the relevant data protection laws for the following purposes:

• Receiving, preparing, and executing the delivery processes of orders.
• Carrying out payment transactions securely.
• Creating a user account and ensuring account security.
• Conducting customer service operations and resolving requests and complaints.
• Fulfilling our legal obligations (Invoicing, accounting records, etc.).
• Increasing service quality and improving the platform.

3. Data Security

In order to prevent the unlawful processing of and access to your personal data, we take all technical and administrative measures (SSL encryption, firewalls, authorization restrictions) in accordance with standard industry practices. Your payment transactions are end-to-end encrypted and carried out through providers with global security standards.

4. Transfer of Data to Third Parties

Your personal data may be shared with cargo/courier companies, payment institutions and banks, cloud service providers, and authorized public institutions and organizations (within the scope of legal obligations) in order to carry out our activities. Your data will never be sold to third parties for advertising or marketing purposes.

5. Cookies

Cookies are used on our platform to improve the visitor experience, provide session management, and ensure security. You can manage or disable the use of cookies from your browser settings.

6. User Rights

In accordance with Data Protection Laws, you have the right to learn whether your personal data is being processed, request information if it has been processed, learn the purpose of processing, request correction if it is incomplete/incorrectly processed, and request deletion within the framework of legal conditions.

7. Contact

You can contact us regarding your questions about our privacy policy or your personal data, and your requests to exercise your rights.